Privacy Policy

Last updated: November 2025

Brick and Musk Real Estate L.L.C (we, us, or our) values your privacy and is committed to protecting the personal information of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, use our online services, or engage with us for property-related transactions in the United Arab Emirates.

1. Who We Are

Brick and Musk Real Estate L.L.C

Trade License No.: 1458200

RERA Registration No.: 48328

Registered Office: Dubai Media City, Building 9, Dubai, United Arab Emirates

connect@brickandmusk.com

+971 55 102 2323

We are a licensed real estate company regulated by the Dubai Land Department (DLD) and compliant with UAE laws on data privacy, Anti-Money Laundering (AML), and Counter-Financing of Terrorism (CFT).

2. Information We Collect

We may collect the following categories of information from you:

A. Personal Information

• Full name, nationality, date of birth
• Email address, phone number, and postal address
• Emirates ID, passport copy, or visa (for property transactions or rentals)
• Employment or income details (where required by law for verification)

B. Transactional and Property Information

• Property preferences, viewing requests, and offer details
• Payment details (bank transfer or card transactions)
• Tenancy or sale agreement documentation

C. Website and Technical Information

• IP address, device information, browser type, and operating system
• Pages visited, time spent on site, and referral source
• Cookies and similar tracking technologies (see Section 7)

We collect this data when you:

• Submit inquiries or forms through our website
• Contact us via phone, email, or WhatsApp
• Visit our offices or attend events
• Engage us for property sales, purchases, or rentals

3. How We Use Your Information

• Providing real estate services (sales, rentals, property management)
• Processing payments and issuing invoices or receipts
• Verifying your identity in compliance with KYC and AML requirements
• Responding to your inquiries and sending requested information
• Sending property updates, marketing communications, or newsletters (only with your consent)
• Fulfilling legal obligations and maintaining proper business records

We do not sell or rent your personal data to third parties under any circumstances.

4. Legal Basis for Processing

• Contractual necessity — to perform our obligations under a sales, leasing, or service agreement
• Legal obligation — to comply with UAE AML/CFT laws and real estate regulations
• Legitimate interest — to improve our services, maintain records, and ensure platform security
• Consent — for sending marketing communications or newsletters (you can withdraw this at any time)

5. Data Sharing and Disclosure

• Property developers, landlords, or sellers for property-related transactions
• Government entities such as the Dubai Land Department, Ejari, and Dubai Economy and Tourism (DET)
• Banks and financial institutions for property financing or escrow transactions
• IT and marketing service providers that support our website and CRM systems (under confidentiality agreements)

We ensure all third parties comply with strict confidentiality and data protection standards.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal or regulatory requirements, and resolve potential disputes. After this period, your information is securely deleted or anonymized.

7. Cookies and Website Analytics

Our website uses cookies to enhance user experience and analyze traffic. You can modify your browser settings to reject or delete cookies; however, disabling cookies may affect certain features of the website. We may also use analytics tools (for example, Google Analytics). All analytics data is anonymized.

8. Data Security

• Secure servers with encryption and firewalls
• Restricted access to personal data by authorized personnel only
• Encrypted payment gateways for online transactions

Despite our efforts, no system is completely secure. By using our website, you acknowledge that online data transmission involves inherent risks.

9. Your Rights

• Request access to your personal information
• Request correction or deletion of inaccurate data
• Withdraw consent for marketing communications
• Object to or restrict data processing (where legally applicable)

To exercise these rights, contact us at connect@brickandmusk.com.

10. Marketing Communications

We may send you information about properties, market insights, or exclusive offers if you have opted in. You may unsubscribe at any time by using the unsubscribe link in our emails or contacting us directly at connect@brickandmusk.com.

11. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the content, privacy practices, or security of such third-party sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time to reflect legal, operational, or regulatory changes. Updates will be posted on this page with a revised Last Updated date.

13. Contact Us

Brick and Musk Real Estate L.L.C

Dubai Media City, Building 9, Dubai, United Arab Emirates

connect@brickandmusk.com

+971 55 102 2323